We value the safety of our customers and courier partners. Due to the ongoing protests across SA, delivery timelines will be delayed in affected provinces. We apologise for any inconvenience caused and will do our very best to get your package to you as soon as possible. For any questions please contact [email protected]
We value the safety of our customers and courier partners. Due to the ongoing protests across SA, delivery timelines will be delayed in affected provinces. We apologise for any inconvenience caused and will do our very best to get your package to you as soon as possible. For any questions please contact [email protected]
You can add a personalised text to almost all our leather products to add that personal touch with our laser engraving machine. Products that have personalisation as an option will have an “ADD PERSONALISATION” button next to the product.
I’m not sure what to expect, how does it look?
Have a look at the link here to see how our personalisation gets done
I am not happy with my personalisation. How do I go about in this?
Please note that we cannot accept any returns or exchanges on any personalised products. If you have any issues regarding your personalisation, please send an email to [email protected] with your issue and we will try to resolve it in the best way possible.
DISCOUNTED ITEMS
Do you give discount on products?
At FOM, we are fiercely committed and focussed on delivering superior quality leather products at a fair price to our customers, therefore we do not offer any discounts on any products, unless the quantity ordered of a specific product is 5 or more
Do you have any sales?
Other than our yearly Black Friday Sale, we might have 1 or 2 flash sales. This will be announce on all our Social Media pages so be sure to keep an eye on them. * *Please note that items sold at a discount may NOT be returned, exchanged or refunded.
I am not happy with my personalisation. How do I go about in this?
Please note that we cannot accept any returns or exchanges on any personalised products. If you have any issues regarding your personalisation, please send an email to [email protected] with your issue and we will try to resolve it in the best way possible.
